If you have ever attended a Sunday Celebration, Volunteered, visited, or simply walked by GLIDE, you have likely been greeted by one of GLIDE’s Security Monitors. The yellow-jacket-clad Monitors can be seen on Ellis Street, immersed in the community, talking to folks as they enter the building or wait in line for a meal. Their presence sends a message: we are GLIDE and we welcome you.
GLIDE’s Security Monitors are undoubtedly the face of the organization, embodying GLIDE’s Core Values in all of their interactions. GLIDE Security Manager, Israel Canjura, shares, “Our guests are used to being told ‘no’ all the time. It’s easy to say, ‘you can’t come in.’ The challenge is to give our guests options and help them navigate those options.”
Often, our program participants come to GLIDE unsure of what their needs are. Our Monitors, highly trained in de-escalation and harm reduction techniques, and incredibly attuned to GLIDE’s Core Value of Radical Inclusivity, help our participants uncover and express their true needs.
Our Monitors are often able to connect so authentically and effectively with our program participants because they too, may have once stood in GLIDE’s meals line. Steve Virgin, Security Monitor, once a program participant, shares, “I was able to and I’m still able to come here as myself. I don’t have to act like I haven’t been in trouble before, I can just be me.” This acceptance that Steve felt as a participant is what he offers as a staff member, giving back to the community in the most meaningful way possible.